The most common complaint, however, was about pricing and business practices. Some users have also complained about limitations on file transfer sizes, while others encountered problems when trying to create a remote session between devices running different versions of TeamViewer. TeamViewer, on the other hand, can be resource intensive and requires a high-bandwidth connection to work properly. Chrome Remote Desktop isn’t under active development, meaning that bugs and other frustrations may take a long time to be fixed – if they get fixed at all. Some users have encountered RAM spikes while using the software, and others have issues with multi-monitor setups. The tool requires a Google account and requires the use of Google Chrome. Consider the drawbacks of each before choosing a solution.Ĭhrome Remote Desktop lacks the full feature set of TeamViewer, but some users have other complaints with the software. However, TeamViewer and Chrome Remote Desktop each have their limitations. Overall, TeamViewer is focused on giving remote support staff all the tools they need to quickly and efficiently solve their customers’ problems. TeamViewer also includes custom-branded SOS buttons that can be installed on end-user devices, giving them one-click access to remote support teams. Users can take advantage of integrated chat, cross-device file-sharing, remote wake-up and installation, and clipboard syncing.
For security-conscious users, Chrome Remote Desktop uses a PIN to verify connections.īeyond free access, TeamViewer provides features to cater to full-service technical support teams that Chrome Remote Desktop does not.
There’s a 100 device limit on how many devices can be managed with the software, making it a popular choice for users with multiple devices who need a simple, straightforward remote desktop interface, or who need to share a screen. Featuresīoth TeamViewer and Chrome Remote Desktop allow users to remotely access connected devices and share a screen, without spending any money.Ĭhrome Remote Desktop is lightweight, fast, and easy to set up. Both solutions are used by businesses of all sizes, though TeamViewer can support more business use cases and is more frequently deployed across business or enterprise environments. TeamViewer requires a license for commercial use but it has a far larger feature set than Chrome Remote Desktop. Commonly used for troubleshooting and technical support, both solutions can be used by individuals who want to use a mobile device to access their primary computer. Both let users access devices remotely and can be used free, though TeamViewer requires a license for commercial use. TeamViewer and Chrome Remote Desktop are remote desktop tools. Integration Platform as a Service (iPaaS).Application Performance Management (APM).
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